SHIPPING
SHIPPING TO OVER 200 COUNTRIES.
Fast and Safe Shipping for Your Order
At IDEFEND, we are committed to ensuring your purchases arrive on time and in perfect condition. We offer a variety of shipping options to meet your needs, with fast and secure deliveries, both domestically and internationally.
Shipping Options
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Standard Shipping (Domestic)
- Delivery time: 8-15 business days
- Cost: $ FREE
- This is our most economical shipping option. Your goods will be delivered within a few business days.
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Express Shipping (Domestic)
- Delivery time: 5-10 business days
- Cost: $ 5
- If you need your cover faster, choose express shipping. Your order will be prioritized for quick delivery.
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International Shipping
- Delivery time: 15-30 business days
- Cost: $ 5
- We offer international shipping to many countries. Delivery times may vary depending on location. The shipping cost will be calculated during checkout.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your package in real time using our online tracking system.
Where Do We Ship?
We currently ship within the country and to many international destinations, including the United States, United Kingdom, France, Germany, Spain, Italy, and others. If your country is not listed, please contact us to verify availability.
Free Shipping
We offer free shipping on orders over 25$ within the domestic territory. For international orders, free shipping is available on purchases over €30. Free shipping is automatically applied at checkout.
Order Processing Times
Orders are usually processed within 1-2 business days of payment confirmation. During peak periods, such as holidays or special promotions, there may be slight delays. We will notify you promptly in case of any changes.
Shipping Issues
If your package does not arrive within the expected timeframe or if you notice any issues with the delivery, please don’t hesitate to contact our customer service. We will be happy to assist you and resolve any issues.
Frequently Asked Questions about Shipping
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Can I change the shipping address after placing the order?
Unfortunately, once the order has been shipped, we cannot change the address. Please double-check the address before confirming the order. -
What happens if I’m not home at the time of delivery?
If you’re not home when the delivery arrives, the courier will leave a notice to arrange a new delivery or you can pick up your package at the local distribution center. -
Can I track my order?
Yes! Once your order has been shipped, you will receive an email with a tracking number to monitor your package’s progress.
Customer Support
If you have any questions or need assistance regarding shipping, our customer support team is here to help. Please reach out to us through our Contact Page or email us at [info@shopidefnd.com].